This policy explains what personal data Manas Xiangyun Chemical Fiber Co., Ltd. collects when you submit an inquiry through this website, how we use it, and the rights you have over your data.
Last updated: — 2026-09-30
1. What we collect
When you submit an inquiry through our contact form, we collect: your name, company, email, country, WhatsApp/WeChat (if provided), product interest, application, estimated volume and your message. We also use Google Analytics 4, a third-party web analytics service provided by Google LLC, which collects standard internet log data and information about visitor behaviour through cookies. This helps us understand how the website is used and improve it. We do not use advertising cookies or share analytics data for advertising purposes.
2. Why we collect it
Your data is used solely to answer your inquiry — to recommend grades, prepare quotes, send TDS/COA documents and arrange samples or factory visits. We do not send marketing emails, newsletters or promotional material unless you explicitly request them.
3. How long we keep it
Inquiry data is retained for the duration of the business relationship and up to 24 months after your last contact, after which it is deleted or anonymized. If you become a customer, your data is retained per our commercial records retention policy.
4. Who we share it with
Your data is shared only with: (a) our internal export sales team who handle your inquiry; (b) logistics providers for shipping samples or orders (name, address, phone only). We never sell, rent or share your data with third parties for marketing purposes.
5. Your rights
You may at any time: request a copy of the data we hold about you; ask us to correct inaccurate data; ask us to delete your data (subject to legal retention obligations); opt out of further communication. To exercise any of these rights, email us at the address below.
6. Data security
Inquiry data is transmitted over HTTPS and stored on secured servers. Access is restricted to authorized personnel. We do not store credit card or payment information on this website.
7. Cookies
This website uses analytics cookies set by Google Analytics 4 (_ga, _ga_*) to measure website traffic and usage. These cookies are set only after you accept them in the cookie banner. You can block or delete analytics cookies through your browser settings, or opt out via Google's Ads Settings. Google processes the related data as our processor, which may involve transfers to the United States; we rely on Google's Standard Contractual Clauses for such transfers. We do not use advertising cookies. Embedded OpenStreetMap iframes on the contact page may set cookies controlled by OpenStreetMap; we do not control or access those cookies.
8. Contact
For any privacy questions or requests, email sales@manasxy.com. We respond within 24 work hours.